- Sometimes you could have problems downloading the 4DSee wirtual walk. Because it is a program, some security softwares ( like virus scanner, firewall ) could hinder the download or the start of the program. In such cases, first try to download the compressed ZIP file, and extract the EXE from it. Or set your security software to allow 4DSee to download and run.

- If the program does not start, or it is too slow, or there are any problem with the quality of the picture, first you should check if your computer meets the minimum system requirements. If it does, your computer has probably configuration problems. You should call your system administrator, or try to update your graphics driver. Below you can find the driver download page of the two most common graphics card maker .

In the case of any problem:

To exit the program, press the ESC key, and click on the X in the upper right side of the window.

To return to the 4DSee program, simply hower your mouse over the program window, and press the ESC key.

To magnify the 4DSee program window, release your mouse cursor ( by pressing ESC ), then grab the border of the window and drag it.

To release your mouse cursor, just press the ESC key.

A window will appear. Now you can start moving forward or backward by pressing the left or right mouse button. To look around, simply move your mouse.

After you downloaded the 4DSee presentation file ( usually an EXE file, while the ZIP contains the same EXE file ), just start it by clicking twice on the EXE.